Call Journey joins over 2,000 CEOs and Organisations in unprecedented commitment to advance Diversity and Inclusion in the Workplace

Companies have shared more than 1,400+ Actions that they are taking to advance Diversity & Inclusion in the Workplace coalition expands reach and impact into the Business Community

MELBOURNE, Australia, Aug. 8, 2022 /PRNewswire-PRWeb/ — Call Journey joins the growing coalition pledging to advance diversity and inclusion in the workplace. One of over 2,000 CEOs that have come together for CEO Action for Diversity & Inclusion™, CEO Paul Humphrey is committing himself and Call Journey to advance diversity and inclusion in the workplace.

By signing on to this commitment, Call Journey is pledging to take action to cultivate a workplace where diverse perspectives and experiences are welcomed and respected and where employees feel encouraged to discuss diversity and inclusion. The collective of over 2,000 signatories have already shared more than 1,400+ best known actions, exchanging tangible learning opportunities and creating collaborative conversations via the initiative’s unified hub, CEOAction.com.

“Currently, Organisations are facing huge employee headwinds, with the re-imagined workplace and hybrid working/the gig economy at the forefront. There are internal and external demands on equality, culture, diversity, and inclusion, and the need to underpin these environments with a psychologically safe workplace. All this working virtually blindfolded with no truly effective way of really understanding the actual lived experience of their employees,” said Humphrey.

“I am proud that Call Journey is committing to cultivating a work environment where employees can openly address challenges, present opportunities, and share perspectives,’ he continued. “In fact, through our internal focus on empowering our employees, we have developed a technology that helps companies create healthier, more psychologically safe cultures, and increase retention, productivity, and engagement as a result – WorkLife Hero.”

WorkLife Hero is a virtual meeting companion tool to help measure and analyse the factors that drive retention, engagement and performance, such as DEI, psychological safety, soft skills, and employee wellbeing.

Organisations joining the pledge are taking a step towards effecting positive change. A diverse and inclusive workforce facilitates community, but also drives innovation and creativity. A study found that 85 percent of those surveyed reported that diversity is a key component to fostering innovation.

CEO Action for Diversity & Inclusion™ is cultivating a new type of ecosystem centered around collaboration and sharing. The actions, available via CEOAction.com, showcase real-life examples of the open and transparent conversations to cultivate more diverse and inclusive workplace environments. The addition of new signatories expands the impact of this work beyond the office to communities and industries.

About Call Journey
Call Journey delivers unparalleled insights via their unique and advanced eco system – Voice AI. Leveraging global best practice NLP, ML and Deep Learning, and creating seamless low code, end to end insights platforms deliver on an AI layer, Call Journey helps organisations understand their customers and people better, so they can do better.

Specialising in conversation and text analytics and structured data analytics that augment human capabilities, Call Journey ingests, analyses, enriches, and scores vast quantities of customer and employee interactions, whilst categorising and triaging what matters. They support customers and partners across Norta/South America, Europe and The Asia Pacific region with customers represented across all fortune 500 industries as well as local, state and federal government.

About CEO Action for Diversity & Inclusion™
CEO Action for Diversity & Inclusion™ is the largest CEO-driven business commitment to advance diversity and inclusion within the workplace. Bringing together over 2,000 CEOs of America’s leading Organisations, the commitment outlines actions that participating companies pledge to take to cultivate a workplace where diverse perspectives and experiences are welcomed and respected, employees feel comfortable and encouraged to discuss diversity and inclusion, and where best known—and unsuccessful—actions can be shared across Organisations. Learn more at CEOAction.com and connect with us on Twitter: @CEOAction.

Media Contact

Merryl Cepe, Call Journey, +639357336380, [email protected]

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SOURCE Call Journey

Call Journey joins over 2,000 CEOs and Organisations in unprecedented commitment to advance Diversity and Inclusion in the Workplace WeeklyReviewer

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